The secure video calling service is to enable remote health and wellness coaching.

To use the service, you will need a desktop or mobile device that has a camera and microphone. You can use this solution without a camera if you only require audio.

This service works best on a desktop running Chrome; it will also work with Firefox and Internet Explorer. When using a desktop computer, you will not be required to install any software.

If using a mobile device, you are required to download a free JITSI application. The application download and install will automatically be prompted on the first attempt to connect to the service.

If working in an office that has a corporate internet setup, you may find your organisations firewall blocks access. Please check if this is the case before using, you can ask your network provider to fully trust https://*.fitechglobal.com, all other locations such as at home will work with little trouble.

In addition to a full-feature video call, you can also share your desktop to help explain concepts and share information.